1. Shipping Time

All orders will be processed and shipped within 1–3 business days after payment is received. Slight delays may occur in some special circumstances, but you will be notified in advance via email.

  1. Domestic Shipping

After orders are shipped domestically, they are expected to arrive within 3–7 business days, depending on the logistics company and the processing speed at the destination.

  1. International Shipping

International order shipping times vary depending on the destination country and region, generally expected to arrive within 7–21 business days. Please note that international shipping may be delayed due to local customs, holidays, and transportation conditions.

  1. Shipping Methods

We will choose reliable logistics channels for delivery to ensure the safe arrival of your package. Shipping methods may vary depending on order quantity, destination, and weight, but we will strive to ensure efficiency and safety.

  1. Shipping Costs

Shipping costs will be calculated based on order weight, destination, and shipping method, and will be clearly displayed at checkout.

  1. Package Tracking

After shipment, you will receive a notification containing tracking information to keep track of your package’s status.

  1. Shipping Risks

Uncontrollable delays or damage may occur during transit. We recommend that you check the package for integrity upon receipt and contact us immediately if there are any problems.

  1. Policy Updates

This shipping policy may be adjusted based on operational and logistical conditions. Updates will be published on this page.

  1. Contact Us

If you have any questions about the shipping policy, please contact us at: support@urbanloomlabel.com